What are the check-in and check-out times at Borough Arms Hotel?
Check-in is from 14:00 and check-out is by 11:00.
60 photos
BOROUGH ARMS HOTEL, Newcastle-under-Lyme
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Key details
About the Hotel
26 King Street, Newcastle-under-Lyme, ST5 1HX,
- Close to The Brampton Museum
Very good
7.3
7.6
4.5
4.2
3-star friendly hotel in Newcastle-under-Lyme
Amenities
Borough Arms Hotel provides
Dining
The
Location
The hotel is centrally located in the
Weddings and Events
Borough Arms Hotel is recognized as one of the
Family-Friendly Accommodations
Highlights
Location: Central location in Newcastle-under-Lyme
Rooms: 40 en-suite bedrooms with various configurations
Dining: Ostler Restaurant serving British and continental cuisine
Events: Space for up to 120 guests
Family: Family rooms accommodating up to 2 adults and 2 children
“For a budget-conscious stay near the hospital and shops, this spot stands out with its genuinely kind and helpful staff. It's particularly well-suited for couples or wedding parties; the venue seems to handle events smoothly. The in-house dining also appears to be a strong point, especially if you appreciate a well-prepared steak and exquisite onion rings.”
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
- Twin Room2 persons30 sq. feet2 Single bedsBathtubHeatingroom details
- Double Room2 persons30 sq. feet1 Double bedBathtubHeatingroom details
- Deluxe Suite2 persons30 sq. feet1 King-size bedBathtubHeatingroom details
Show all rooms
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Tea and coffee facilities
Self-catering
- Electric kettle
Room decor
- Carpeted floor
Show more
Dining Onsite
The Borough Arms Hotel and Restaurant invites guests to indulge in a variety of delightful dining options, seamlessly blending traditional charm with contemporary tastes. With a focus on dietary needs, every meal is crafted to cater to vegetarian, vegan, gluten-free, and dairy-free preferences.
Location
26 King Street, Newcastle-under-Lyme, ST5 1HX,
Explore Newcastle-under-Lyme
Local Highlights
Waterworld
25 minutes' walk
A tropical indoor water park featuring slides and wave pools, perfect for family fun and relaxation.
Etruria Industrial Museum
25 minutes' walk
Showcasing the region's industrial heritage, the museum features engaging exhibits and guided tours.
Church of St Giles
10 minutes' walk
A stunning historical church known for its unique architecture and tranquil atmosphere, open to all visitors.
Newcastle under Lyme Castle
20 minutes' walk
A medieval castle ruin with beautiful grounds, ideal for a leisurely stroll and learning about local history.
Stoke Ski Centre
5 minutes' drive
An indoor ski slope perfect for thrill-seekers with equipment rentals available. Lessons cater to beginners and pros alike.
Etruria Park
25 minutes' walk
A scenic park with walking trails and wildlife, great for relaxing walks, picnics, and family activities.
Lims
5 minutes' walk
A cozy restaurant serving Asian cuisine with delicious vegetarian options. Reservations are recommended for peak times.
The One Noodle Bar
3 minutes' walk
A casual eatery known for its flavorful noodle dishes and quick service, popular among locals and visitors alike.
New Vic Theatre
10 minutes' walk
A vibrant theater offering a diverse program including plays, family shows, and community events, appealing to all ages.
War Memorial
10 minutes' walk
A solemn site with seasonal remembrance events and community gatherings, ideal for a reflective visit.
Getting around town
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP9.50 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
26
Reviews and Ratings
What past guests shared about their stay
Show moreShow less
Pros
Comfortable bed
Friendly staff
Good breakfast
On-site parking
Cons
Room smell
Poor shower
Tired decor
Guest reviewsbased on 902 reviews
Christian from Germany
Group of friends
Family Room
3 nights in November 2025
|
Reviewed: January 15, 2026
9/10
friendly staff tasty food great day
The staff were very friendly and cute. Food was tasty AND HOT! excellent value for money. We WILL return. I had a great day. It was booked for 20 ladies from the Drama group. The meal and dancing were very good value, and we will be back.
The car park WAS small, and parking was tight though manageable.
0 Helpful
Benjamin from Germany
Family with children
Twin Room
3 nights in November 2025
|
Reviewed: January 10, 2026
8.5/10
Good Value and Friendly Service
tender beef good portion attentive service accessible entrance
My family enjoyed the Christmas meal. The beef was tender. I had Staffordshire turkey that was good. Portions were correct (I did not need more). Mince pie and coffee came with the meal. The service was attentive, yet not intrusive. The staff opened an accessible entrance for my 92-year-old father.
The duvet was a low tog, not warm enough. The electric towel rail was not working.
Facilities
9/10
The hotel has free on-site parking, which I found useful. There is also a bar and a restaurant. The reception is open all the time, so it is convenient for late arrivals or early departures.
Rooms
8/10
The room I booked included a shower. I observed that it was clean. The room was tidy. The room had all of the basic items. The shower was a good size and it was working well.
0 Helpful
|
steven from united kingdom
Single
double room
3 nights in November 2025
|
Reviewed: November 27, 2025
9/10
surprisingly positive experience
lovely receptionist useful kettle nice bar
the receptionist was very lovely. the kettle for tea in my room was very useful. i also appreciated the nice bar downstairs.
0 Helpful
Show more reviews
FAQs
About Borough Arms Hotel
Is parking available at Borough Arms Hotel?
Free private parking is available on-site without the need for reservation.
What dining options are available at Borough Arms Hotel?
The hotel features The Ostler restaurant and a lounge bar for on-site dining.
Are there any nearby dining options to Borough Arms Hotel?
Nearby restaurants include Hong's Kitchen, Green Griddle, and Blue Chilli Thai Restaurant, all located within 0.5 km.
What amenities are available in the rooms at Borough Arms Hotel?
Rooms include free Wi-Fi, a multi-channel TV, coffee/tea making facilities, and some feature heated flooring and private bathrooms.
What activities or facilities are available at Borough Arms Hotel?
The hotel features a golf course for guests looking to engage in recreational activities.
What is the distance from Borough Arms Hotel to Manchester airport?
The hotel is approximately 60 km from Manchester airport, which takes about 46 minutes by car.
Are there any historical sites near Borough Arms Hotel?
Nearby historical attractions include the Wedgwood Visitor Centre and Museum, approximately 10 km away.
Is breakfast included in the stay at Borough Arms Hotel?
Breakfast is available for an additional charge of 9 GBP.
What languages are spoken by the staff at Borough Arms Hotel?
The staff is proficient in English.
What is the closest city center to Borough Arms Hotel?
The hotel is located 2 km from the center of Newcastle-under-Lyme.
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